Privacy Policy
Last Updated: October 29, 2025
MODHAX ONLINE STORE operates this store and website (including all associated information, content, functions, tools, goods, and services) and provides you with a curated shopping experience (the "Service"). MODHAX ONLINE STORE is powered by Shopify, which allows us to provide the Service to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, purchase from, or otherwise transact with the Service, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern with respect to the collection, processing, and disclosure of personal information.
Please read this Privacy Policy carefully. By using and accessing the Service, you acknowledge that you have read and understood the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term “personal information,” we mean information that identifies, relates to, describes or can be reasonably associated with you or another individual. Personal information does not include information that is anonymously collected or anonymized such that it cannot be used to identify an individual. Depending on how you use the Service, where you are located, and to the extent permitted or required by applicable law, we may collect or process the following categories of personal information (and inferences drawn therefrom):
Contact Information: Includes your name, address, billing address, shipping address, phone number, and email address.
Financial Information: Includes credit card, debit card, or other payment account number, payment information, financial account information, transaction details, payment method, payment confirmations, and other payment-related details.
Account Information: Includes your username, password, security questions, and various preferences and settings.
Transactional Information: Includes products you have viewed, items you have added to your cart, items on your wish list, purchases, returns, exchanges, cancellations, and past transaction history.
Communications with us: This includes information contained in your communications with us, such as when you contact customer support.
Device Information: Includes information about your device, browser, and network connection, IP address, and other unique identifiers.
Usage Information: Includes information about your interactions with the Service (such as how and when you access the Service and how you navigate it).
Sources of Personal Information
We may collect personal information from the following sources:
Directly from you: This includes when you create an account, visit or use the Service, contact us, or otherwise provide your personal information.
Automatically through the Service: This includes from your device as you use our products or services or visit our website, and through cookies and similar technologies.
From our service providers: This includes when we contract with them to provide certain technologies or to collect or process your personal information on our behalf.
From our partners and other third parties.
How We Use Your Personal Information
Depending on how you interact with us and the services you use, we may use personal information for the following purposes:
To Provide, Customize, and Improve the Service: We use personal information to provide the Service to you. This includes fulfilling our contract with you, processing payments, responding to your orders, remembering your preferences and products of interest, sending you notifications related to your account, processing purchases, returns, exchanges, and other transactions, creating, maintaining, and managing your account, arranging for shipping, facilitating returns and exchanges, enabling you to post reviews, and providing you with a personalized shopping experience, such as recommending products based on your purchase history. This may involve using your personal information to better customize and improve the Service.
Marketing and Advertising: We use your personal information for marketing and promotional purposes. This may include sending you marketing, advertising, and promotional communications via email, text message, or postal mail, or displaying online advertisements within the Service or on other websites based on products or services you have previously purchased or added to your cart, and other Service usage history.
Security and Fraud Prevention: We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect, investigate, and respond to potential fraud, unauthorized, illegal, dangerous, or malicious activity, protect public safety, and ensure the security of the Service. If you register an account to use the Service, you are responsible for maintaining the security of your account credentials. We strongly recommend that you do not share your username, password, or other access information with anyone else.
To Communicate with You: We use personal information to provide you with customer support, respond to you promptly, provide effective service, and maintain our business relationship with you.
Legal Reasons: We use your personal information to comply with applicable law, respond to legitimate legal processes, including requests from law enforcement and government agencies. We also use it to participate in and investigate civil discovery, potential or actual litigation, and other legal disputes, as well as to investigate and enforce potential violations of our Terms of Service and policies.
How We Disclose Personal Information
In certain circumstances, and in accordance with this Privacy Policy, we may disclose your personal information to third parties for legitimate purposes. Such circumstances may include:
Shopify and other vendors and third parties who provide services on our behalf (e.g., IT administration, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
Sharing with business and marketing partners who provide marketing services and deliver advertisements to you. For example, we use Shopify to help support personalized advertising with third-party services based on your online activity across different merchants and websites. Our business and marketing partners will use your information in accordance with their respective privacy policies. Depending on your location, you may have the right to instruct us not to share your information for targeted advertising or marketing based on your online activity across different merchants and websites.
We will disclose information if you direct, request, or consent to its disclosure to a third party (e.g., when shipping products or using social media widgets or login integrations).
We may share within our affiliates or other companies in our corporate group.
We may disclose personal information in connection with a business transaction such as a merger or bankruptcy, to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce applicable terms of service and policies, and to protect and defend the Service and our rights, and the rights of our users and others.
Our Relationship with Shopify
The Service is hosted by Shopify, and Shopify collects and processes personal information about your access to and use of the Service to provide and improve its services to us. Information you submit to the Service will be transmitted to and shared with Shopify and third parties, which may be located outside your country of residence, to provide and improve the Service to you. In addition, we utilize some Shopify enhanced features that incorporate data and information obtained from your interactions with our store, other merchants, and Shopify, to protect, expand, and improve our business. To provide these enhanced features, Shopify may use personal information it has collected regarding your interactions with our store, other merchants, and Shopify. In such cases, Shopify is responsible for the processing of your personal information and will respond to requests from you to exercise your rights regarding the use of personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, please see the Shopify Consumer Privacy Policy. Depending on your location, you may be able to exercise certain rights regarding your personal information here: Shopify Privacy Portal link.
External Service Websites and Links
The Service may contain links to websites and other online platforms operated by external services. If you follow a link to a site that we do not own or control, please review that site's privacy and security policies and other terms and conditions. We do not guarantee or are responsible for the privacy or security of such sites, or the accuracy, completeness, or reliability of information found on these sites. Information you provide in public or semi-public areas, such as social networking platforms of external services, may be viewed by other users of the Service and users of that external service platform without limitation by us or the external service. The inclusion of such links does not imply any endorsement or recommendation of the content or the owners or operators of those platforms, unless explicitly stated within the Service.
Children's Data
The Service is not intended for children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction. If your child has provided us with personal information and you are their parent or guardian, you may contact us using the contact information below to request deletion of the information. As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as defined by applicable law) the personal information of individuals under 16 years of age.
Security and Retention of Your Information
Please understand that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” Any information you send to us may not be secure during transmission. We recommend against using insecure means to communicate sensitive or confidential information to us.
The length of time we retain your personal information varies depending on factors such as maintaining your account, providing the Service, complying with legal obligations, resolving disputes, and enforcing other applicable agreements and policies.
Your Rights and Choices
Depending on your location, you may have some or all of the rights described below regarding your personal information. However, these rights are not absolute and may only apply in certain circumstances, and we may refuse your requests where permitted by law.
Right to Access/Right to Know: You may have the right to request access to the personal information we hold about you.
Right to Deletion: You may have the right to request the deletion of personal information we hold about you.
Right to Correction: You may have the right to request the correction of inaccurate personal information we hold about you.
Right to Data Portability: You may have the right to receive a copy of the personal information we hold about you or to request its transfer to an external service, under certain circumstances and exceptions.
Managing Communication Preferences: We may send you promotional emails, but you can stop receiving them at any time by using the unsubscribe option displayed in the emails. Even if you unsubscribe, we may still send you non-promotional emails, such as important notices regarding your account or orders.
You can exercise these rights where indicated on the Service or by contacting us using the contact information below. If you would like to learn more about how Shopify uses your personal information and your rights, including those related to data processed by Shopify, please visit: https://privacy.shopify.com/en
We will not discriminate against you for exercising these rights. We may need to verify your identity before processing your request, where permitted or required by applicable law. In accordance with applicable laws, you may designate an authorized agent to exercise rights on your behalf. Before we accept such a request from an agent, we will require the agent to provide proof of their authorization from you, and we may also require you to directly verify your identity with us. We will respond to your requests within the timeframe prescribed by applicable law.
Complaints
If you have any complaints about our personal information practices, please contact us using the contact information below. Depending on your location, you may have the right to appeal our decision through the contact information below or to file a complaint with your local data protection authority.
International Transfers
Please be aware that your personal information may be transferred, stored, and processed outside of your country of residence.
Where we transfer your personal information outside the European Economic Area (EEA) or the United Kingdom, we will do so on the basis of recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses, or equivalent contracts issued by the competent UK authority where applicable, unless the destination country is recognized as providing an adequate level of protection.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time due to changes in our operations, or for other operational, legal, or regulatory reasons. The revised Privacy Policy will be posted on this website, and we will update the "Last Updated" date and provide notice as required by applicable law.
Contact Information
If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise your rights, please contact us by email at info@modhax.jp.